Privacy Policy

1. Introduction

O Net Services ("we", "our", "us") provides IT infrastructure, Industrial IoT, connectivity, and ERP solutions to manufacturing and distribution businesses across India. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices available to you. By using this website or submitting an enquiry, you agree to the practices described here.

2. Information We Collect

We collect only the information needed to understand your requirements and respond to your enquiry:

• Contact details — name, company name, email address, and phone number submitted via our enquiry form.
• Business context — industry, solution required, and the description of your requirement.

3. How We Use Your Information

• To respond to your enquiry and discuss suitable technology solutions.
• To prepare proposals, quotations, and project communications you request.
• To improve our website, services, and customer support.

We do not sell your personal information to third parties, and we do not send unsolicited marketing communications without your consent.

4. Data Sharing

Your information is handled by our internal team and is shared externally only when necessary to deliver a service you requested — for example, with a connectivity provider or hardware distributor involved in your project — and only to the extent required.

5. Data Security & Retention

Enquiry data is stored securely and accessed only by authorized personnel. Our admin systems use password-protected, session-based access. We retain enquiry records for as long as needed for legitimate business purposes — such as follow-up, support, and record-keeping — and delete or anonymize data that is no longer required.

6. Your Rights

You may request at any time to know what personal information we hold about you, correct inaccurate information, or request deletion of your personal information.

To exercise any of these rights, contact us at info@onet-it.online. We will respond within a reasonable timeframe.

7. Cookies

This website uses only essential cookies required for core functionality — such as keeping administrators signed in to the admin panel. We do not use advertising or cross-site tracking cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.